Privacy Policy


This Privacy Policy (together with our Website Terms and Conditions (the “Terms”) and any other documents referred to in it describes how SipScene (“SipScene”, “we’, “us”) will process any personal data we collect from you, or which you provide to us, in the course of visiting or purchasing products from (the “Website”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.  If not otherwise defined in this Privacy Policy, capitalized terms have the meaning given to them in our Terms. As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity such as a name, address or e-mail address.


When you access the Website, there are a number of ways in which you provide information and other data to us. One of the ways to sign up for using the Website is by means of Facebook. In such case, we will receive such Personal Information about you as is provided by Facebook. Please check Facebook’s policies in order to understand what information we receive. You can also sign in by providing your name, email address, date of birth or age range, city location, photo, bank details, contact telephone number, and/or proof of identification. You may be asked to provide us with the following Personal Information: residential and/or delivery address, requested fees, company name and number, social media links and websites and/or location data. You may also provide optional information to us when completing your ‘About Me’ section on the Website which may include photographs, your experience and languages spoken. You may also upload photos of events and we may also collect information regarding events, including without limitation the amount paid for the event and who booked the event. By accessing the Website and providing such Personal Information, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.

The Website will also record certain information automatically, such as your IP address, mobile device or computer, operating system and browser, and geo-location. In addition, we collect any information you provide when you contact us for any reason. You are not required by law to provide us with any of the information described herein, but by using the Website you agree to provide us with such information.


As is true of most websites, it will be possible to gather information about your computer or device such as your IP address, browser type, referring/exit pages, and operating system. This, and any Personal Information you provide to us may be used internally to:

  • drive future product development in line with customer platform and technology use;
  • learn about users of the Website’s preferences and to see how long our users spend on the Website;
  • respond to customer service requests;
  • send out a newsletter or occasional product alerts or marketing communications;
  • improve the Website and our marketing efforts;
  • To help diagnose problems with our servers, and to make our Products more useful for you and for our other customers.
  • In addition, by analyzing all information we receive, we may compile statistical information across a variety of users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information is does not indicate individuals’ identities, and we will not link Statistical Information to any Personal Information. We may share Statistical Information with our partners, pursuant to commercial terms that we determine in our sole discretion. In addition, we may provide any information to third parties, so long as we have removed any information that identifies any particular individual or user, such as a name, address or contact information. We also use a tool called “Google Analytics” to collect information about the use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We use the information we get from Google Analytics only to improve our Website. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use located at and the Google Privacy Policy located at; and/or
  • respond to your questions and concerns.


You have the right to ask for a copy of any Personal Information that we hold about you, to correct any inaccuracies, to update any out-of-date information and/or to request that we delete any of your Personal Information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service-related (i.e. non-marketing) communications whilst you hold an account with SipScene). If you wish to exercise any of these rights, or wish to object to our use of your Personal Information, please write to us at

We will retain your information for as long as your account is active or as needed to provide you services.  If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at the e-mail address, postal address, or telephone number listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Except as described below, we will not share your Personal Information with any third parties without you explicit permission.

We may disclose your Personal Information:

  • members of our corporate family, or third party vendors or service providers, such as email service providers sending emails on our behalf. We may also authorize third party vendors or service providers to collect information on our behalf. We will require members of our corporate family and third party vendors to follow practices that protect your privacy rights on a level at least as restrictive as the practices described in this Privacy Policy;
  • business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service because our name will appear on their website or their name will appear on our website, either alone or with ours. If you choose to use these products or services, we may share information about you, including your Personal Information, with those partners. Please note that we do not control the privacy practices of these third party business partners. If you wish to no longer allow that third party to use your information, please contact that third party directly.
  • To other users of the Website as such information is required for the provision of services. The Hosts and Service Providers (as defined in the Terms of Service) will have access to all Personal Information as it appears on the Website.
  • as required by law, any applicable regulation to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organizations in connection with fraud protection and credit risk reduction;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • if SipScene is involved in a merger, acquisition, or sale of all or a portion of its assets, to any prospective seller or buyer of all (or part of) our business or assets. You will be notified via email and/or a prominent notice on the Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information;
  • to any other third party with your prior consent to do so.

We use third party payment processing services, such as PayPal and Stripe to process your credit and debit card information and take payment on our behalf. You agree that any information that you enter on the Website will be shared with the owner of the third party payment processing service for the purposes of processing your payment. Such third parties have their own Terms and Conditions and Privacy Policies and you are encouraged to review these terms before deciding whether to provide any information. SipScene is not responsible for the content or information practices of such third parties and these Terms and Conditions do not apply to any website, product or service of any third party company even if the website links to or from SipScene.

We will never pass your information to a third party for them to use in their own direct marketing without your express consent.

Please note that if you click on, or follow, any links from the Website to external websites, this Privacy Policy will no longer apply. Please check the privacy policies of any such external website or app before submitting any personal data, as we cannot accept any responsibility or liability in relation to their handling of your Personal Information.


The security of your Personal Information is important to us. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. We will retain your information for as long as you are a registered user of SipScene or as needed to provide you services via the Website. Once your account has been deleted, we will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer hold your Personal Information, contact us at


We do not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.


We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside your jurisdiction and/or outside the United States or the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.

We may transfer our databases containing your Personal Information if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Policy. By providing such information, you expressly consent to such transfer and use, including transfers outside of the country of your residence.


We may contact you from time to time about SipScene, including marketing messages relating to SipScene. We will do this electronically, for example by email.

We may contact you with information about our products and services (and those of specially selected parties that may be of interest to you), in line with your marketing contact preferences provided to us either through the Website or by emailing us. All such communications will come from SipScene.

You may tell us at any time if you do not wish to receive marketing messages from us by contacting us by email at or by following any instructions we may include in the messages we send to you.


SipScene uses cookies and similar technologies (‘cookies’) when you visit the Website and/or create an account, to authenticate you when you use the service, and to generally improve your experience on the Website. By using the Website, you accept our use of cookies as set out here. We use these cookies to collect information about your use of the Website, for example, which areas you use most often and if you receive any error messages. This information helps us improve performance and your user experience and to develop our products and services for you and other users. This information may also be used to help us provide more meaningful and relevant communications to you.


We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review the Website for the latest information on our privacy practices.

This Privacy Policy and all changes made hereto as described in the previous paragraph remains effective unless and until we inform you otherwise through the Website, through email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the expiration of this Privacy Policy.


If you have any questions or comments about this Privacy Policy, you can contact us by email at the following email address: You can also use this address if you wish to request a copy of the Personal Information we hold about you.

Last Updated: May 2018